Natwest to close bank in Wisbech and unveil paying-in machine at second branch

NATWEST is to close one of its banks in Wisbech - replacing it with a machine for counting cash and cheques, which will be installed at their other branch in the town.

The company has decided to close the Exchange Lane branch due to a drop in customer usage. They hope to transfer their customers to the Market Place branch, which will be fitted the new cash and deposit (CDM) machine.

The machine, which is said to “cut queuing times”, can print receipts and has an automatic paying-in service.

Emily Humphreys, branch manager, said: “My team and I are delighted to be able to offer this additional service to our customers.

“We have recently made the difficult decision to close our Exchange Lane branch as customer usage there has dropped significantly and transfer our customers to Market Place.

“With this in mind, I want to make sure that we maintain our excellent levels of customer service and queuing times when we welcome the new customers to the branch.

“In addition to bringing in two members of staff to Market Place and building a new interview room, our ‘CDM’ will prove to be a great addition to the service we offer to our customers.

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“The on-screen instructions on the ‘CDM’ make the facilities very simple to use as well as quick and we will be on hand to assist anyone wanting to give them a try.”

To find out about the new machine service, which is available to both business and personal customers, or to discuss other ways that NatWest can help, call into the branch.