Wisbech travel rep awarded for her five star customer service

Tracey Searle with her Feefo gold customer service award.

Tracey Searle with her Feefo gold customer service award. - Credit: Archant

A Fen-based holiday company has been given a gold award for its service to customers.

The Holiday With Us Group has been awarded the Feefo gold trusted service award 2018 for achieving a five star service rating.

Feefo is a nationally recognised online platform for collecting genuine customer reviews and recognises businesses that deliver exceptional experiences.

Tracey Searle, of March, who works in the Wisbech office, was given the award for receiving the highest number of five star Feefo reviews in 2017, throughout the whole company.

Tracey has worked in travel for 28 years.

A Holidays With Us spokesman said: “We are proud to have her as part of our team.”

“Only the businesses providing the best experiences for their customers, as rated by them, meet the criteria of excellence for the trusted service award.

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“We are proud to have won this award for the second year running. We pride ourselves in always listening to our customer’s feedback.”