Carphone Warehouse to close Wisbech branch as more than 500 shops close this April – making nearly 3,000 jobless

PUBLISHED: 12:43 20 March 2020 | UPDATED: 12:43 20 March 2020

Carphone Warehouse is closing branches across the UK – including Wisbech. Picture: Yui Mok/PA Images

Carphone Warehouse is closing branches across the UK – including Wisbech. Picture: Yui Mok/PA Images

PA Wire/PA Images

Mobile phone firm Carphone Warehouse - which has a branch in Wisbech - has announced the closure of all its standalone outlets.

The 531 shops will shut their doors for the final time on April 3, with a loss of nearly 3,000 jobs,

Dixons Carphone, which expects to make a £90m loss on mobile phones this year, said the closures were an “essential next step” in the turnaround of its mobile business which will in future operate from 305 Currys PC World stores and online.

The move will put a dent in the Horsefair Shopping Centre in Wisbech where a Carphone Warehouse shop is in a key position.

Dixons Carphone said almost 40 per cent of staff affected by the closures, totalling 1,800 people, would be offered new jobs, but 2,900 redundancies were expected.

Alex Baldock, group chief executive, said: “Customers are changing how they buy technology, and Dixons Carphone must change with them.

You may also want to watch:

“We’re under way with a fundamental transformation to do so. Today’s tough decision is an essential part of that, the next step in making our UK mobile business a success for customers, colleagues and other shareholders.”

He said: “Clearly, with unsustainable losses of £90m expected this year, mobile is currently holding back the whole business. There’s never an easy time for an announcement like this, but the turbulent times ahead only underline the importance of acting now.

“I don’t underestimate how upsetting this news will be for our colleagues, and we’ll treat everyone with honesty, respect and care.

“We want to keep as many of our Carphone Warehouse colleagues as we can, and expect to find new roles for almost 40 per cent of those affected.”

Mr Baldock said: “We’re working hard to look after those colleagues we can’t find new roles for, financially and otherwise.

“We’ll pay enhanced redundancy, any bonuses, honour their share awards, and help them find new jobs through an outplacement programme.

“We recognise our responsibilities towards our colleagues and communities, and intend to fulfil them.”

There had been a question-mark over some of the firm’s shops for some time as it tried to turn the mobile phone part of the business around.


If you value what this story gives you, please consider supporting the Wisbech Standard. Click the link in the orange box above for details.

Become a supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Latest from the Wisbech Standard