OPERATIONAL bosses at the East of England Ambulance Service are calling on the public to use common sense and only call 999 for a true urgent or emergency need. David Donegan, chief operating officer for the East of England Ambulance Service said: Road

OPERATIONAL bosses at the East of England Ambulance Service are calling on the public to use common sense and only call 999 for a true urgent or emergency need.

David Donegan, chief operating officer for the East of England Ambulance Service said: "Road conditions are extremely hazardous. We are currently responding to calls for emergency assistance across the region and will be deploying 4 x 4 vehicles to help us reach more isolated locations.

"However, we are relying on the public's good sense to use the 999 service wisely, which will help us to respond to people who need our assistance for true emergencies.

"If anyone is in any doubt about whether they need a 999 response they should ring NHS Direct for advice on 0845 4647 or contact their local doctor's surgery.

"Those within distance of an NHS GP led walk-in centre or minor injury unit should go there for treatment for minor illness and injury of the kind you would normally go to your GP or pharmacy about.

"We are also particularly asking drivers to avoid unnecessary journeys but if they have to venture out, even on a relatively short journey, to be fully prepared for the conditions.