Cambridge Online and Wisbech's Ferry Project offer support

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Free digital support is now available in Fenland through a charitable organisation for anyone who needs help using a computer, tablet or smartphone.

The Ferry Project and the Queen Mary Centre in Wisbech are working with Cambridge Online as they expand their services into the Fenland region.

This includes providing free digital support services in the town.

People will be able to access face-to-face help with a real person to assist with things such as: internet shopping, booking appointments online, learning how to do internet banking (especially as many banking branches in town are now closing), online safety, how to send emails and text messages, basic computer skills, accessing the NHS app, social connection and wellbeing and much more.

People are encouraged to bring their own devices to these free drop-in sessions if they have them. If not, there will be some devices available during the session.

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Cambridge Online has teamed up with the Ferry Project, and the Queen Mary Centre in Wisbech to offer free digital help sessions. (Image: Cambridge Online)

These sessions will be run by Cambridge Online, who believe in digital skills for all.

Founded in 1995 in Cambridge, the organisation has been helping people to keep abreast of the ever-changing digital landscape by providing free digital skills initiatives in the Cambridge area.

In recent years, the demand for digital support services has grown rapidly, which has seen Cambridge Online expand its help into Peterborough and Fenland.

Sessions are at the Queen Mary Centre in Wisbech and have already started, the next one will run between 10am-12pm, on Friday December 5.

They will then restart on January 9, 2026 and then be on once a fortnight.

These drop-in sessions are free of charge and can be a wonderful opportunity for anyone who finds technology challenging to access the support they need to be able to carry out essential digital tasks.

The Ferry Project is a homelessness social enterprise and charity based in Wisbech.

It provides help and support to homeless people in the Fenland area. It has been operating for 25 years and in that time has had over 1000 volunteers; supported over 1000 people to access employment; provided over 450,000 nights of accommodation; there has been a member of staff awake and available 24 hours a day for over 200,000 hours; and the charity has supported over 3,500 people into accommodation.

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